Who we are

Suggested text: Our website address is: https://spare.umapharmatechmachinery.com.

1. Order Cancellation by Customer

1.1 Timing of Cancellation

• • Customers can cancel their orders within 24 hours of placing the order without any cancellation charges.
  • Orders cannot be canceled once they have been dispatched. If you wish to cancel an order after dispatch, please refer to our Return and Refund Policy.

1.2 Cancellation Procedure

• • To cancel an order, please contact our customer service team at [email protected] or call us at +91 9726923885, +91 9033404554 with your order details.
  • Please include your order number and the reason for cancellation in your request.

2. Order Cancellation by Spare.umapharmatechmachinery

2.1 Circumstances for Cancellation

• • We reserve the right to cancel orders for any reason, including but not limited to:
    • • The item is out of stock.
      • Issues with payment processing.
      • Inaccurate pricing or product description.
      • Violation of our terms and conditions by the customer.

2.2 Notification

• • If we need to cancel your order, we will notify you via email or phone as soon as possible.
  • Any payment made will be refunded in full if the order is canceled by us.

3. Refund Process

3.1 Refund Timeline

• • Refunds will be processed within 7-10 business days from the date of cancellation approval.
  • The refund will be credited to the original method of payment.

3.2 Refund Status

• • Customers will receive an email confirmation once the refund has been processed.
  • If you do not receive the refund within the stated period, please contact our customer service team for assistance.

4. Non-Cancellable Orders

4.1 Custom and Special Orders

• • Orders for custom-made or special-order items cannot be canceled once production has started.

5. Changes to the Cancellation Policy

5.1 Policy Updates

• • Spare.umapharmatechmachinery reserves the right to modify or update this cancellation policy at any time without prior notice.
  • Any changes will be posted on this page and will take effect immediately.

Contact Us

If you have any questions about our cancellation policy, please contact us at:

• • Email: [email protected]
  • Phone: +91  9033404554 , +91 9726923885
  • Address: Plot No. 61, Yamuna Industrial Park, Nr. Baroda Express Highway, Vanch – Dhamatvan, Daskroi, Ahmedabad-382435.

Thank you for shopping with Spare.umapharmatechmachinery. We appreciate your business and are committed to providing you with the best service possible.